Help & advice - Bible Society

Help & advice

About Us

Our online shop brings you great offers on a wide range of Bibles, books, DVDs and other resources to help you bring the Bible to life for you and your church.

Navigating the shop website

If you’re searching for a particular product, the easiest way to find it is to use the search function at the top right of the page. Alternatively, if you are looking to browse a product selection, then select the category from the shop home page (e.g. Bibles) to see products that fall into that category. To further narrow your results, use the filter at the top of the page.

Delivery information

Click here to view information about delivery.

Using 'My Account'

If you have an account with us, you can log-in by clicking on the icon at the top of the page. From here you can change your contact preferences and view your order history.

If you have forgotten your password, you can reset your password on the log-in screen.

Promotional codes

You may only use one promotional code per basket. 

Bulk-buy discounts

You can claim a bulk buy discount on some products in the shop. To do this, simply add the appropriate number of items to your basket and enter the promotional code ‘BULK’ at the checkout.

Refunds and Returns

We do all we can to make sure you get your order on time and in good shape. In the unlikely event of you receiving an incorrect order or damaged goods, please return the item(s) within 14 days along with the delivery documentation and a covering note. We will then refund your money (including postage if it's the whole order) or replace any missing or damaged goods.

Please contact our team, quoting your order number, at

Liaise with Macmillan Distribution Ltd (MDL) via the details below to arrange the return of the actual goods.

The address is:

Macmillan Distribution Ltd (MDL)
Cromwell Place
Hampshire International Business Park
Lime Tree Way
RG24 8YJ


Tel: 01256 302692

A bit of small print: Any refund made to your credit or debit card shall be subject to the terms and conditions of the relevant issuing bank and therefore be subject to any time delay as specified by the issuing bank. We will not be liable for any delay that is outside our control. A correct cardholder name and address must be supplied at the time of ordering where it is different from your name and address.

Please note: our books are not available on a ‘sale or return’ basis.

Digital downloads ordered from the Bible Society shop are not returnable. Therefore Bible Society has an ‘no refund’ policy for all digital download products purchased directly through Bible Society, unless we can confirm that the files are corrupted from our server or files are not compatible with your pc and we are unable to provide a compatible version.

Terms and Conditions

Contract: Terms and conditions

a) When you place an order for any material or product (in this agreement 'resources') by submitting a completed order form on the website your contract with us will commence when we, Bible Society Resources Ltd (BSRL), confirm acceptance of your order by automatic email and by letter ('Contract'). We agree, through our agents (MDL), that we will supply the resources listed on the said order.

b) These Terms and Conditions shall govern the Contract to the exclusion of any other Terms and Conditions.

c) Variations to these Terms and Conditions may from time to time be made available on the website.


In submitting an order you acknowledge that:

a) All information and specifications relating to the resources produced by any publisher represented on the website are approximate and BSRL is not responsible for the accuracy of content provided. Covers may vary from those displayed on the website because of monitor and printer capabilities and last minute changes made by publishers.

b) BSRL may make any changes to the specification of the resources to conform to any statutory or European requirements.

Product Description

We attempt to be as accurate as possible. However BSRL does not warrant that descriptions of resources or other content of this website are accurate, complete, reliable, current or error-free. Your sole remedy, should resources be other than described on the website, is to return the resources in an unused state.

Pricing Policy

a) The price of the resources shall be the price as quoted on the website on the date the order was placed, subject to any inadvertent pricing errors (whether technical or otherwise) by BSRL.

b) The price of the resources will be subject to a post and packing rate as shown on the order form page of the site.

c) The price of the resources does not include the cost of delivery to destinations outside of the United Kingdom. For such orders, you will pay the delivery charges as quoted on the website on the day of purchase.

d) The price of the resources includes any applicable Value Added Tax, which you shall be liable to pay to BSRL.

e) A price discount applies to selected products when purchased in bulk. The discount and quantity break applicable is stated on the product description for the selected titles only.

Credit Cards

a) Credit and debit cards accepted by BSRL are listed on the website.

b) All payments by credit or debit cards will be taken prior to dispatch of the resources. Any fraudulent use of credit or debit cards will be notified to the authorities along with any identification details that were supplied with the order.

Right of Cancellation

You have the right to withdraw from the contract within 7 working days of acceptance by us of your order for the resources by giving us written notice of withdrawal. BSRL shall credit your credit or debit card for the price of the cancelled order once the goods have been returned to our distribution address. Any credit will include any charges we made against small orders and any postage charge levied.


BSRL warrants that the resources will correspond with the order at the time of delivery and will be free from defects on delivery. If BSRL is in breach of this warranty you shall notify BSRL within 14 working days from the date of discovery of the defect. On receiving a notice of failure of warranty BSRL may, at its sole option, either replace all the faulty resources or refund the price of the resources that are defective.

Export Terms

BSRL will be responsible for complying with any legislation or regulation governing the importation of resources into the country of destination.

Withdrawal of Resources

BSRL may withdraw the sale or distribution of any resources produced without prior notice, or liability, to you.

Access to the Website

BSRL grants you the right to use this website for your personal use but not to download or modify it or any part of it except with our prior written consent. This license does not include any resale or commercial use or derivative use of the website or its contents. No part of the site may be used for commercial purposes without the express written consent of Bible Society Resources Ltd or through participation in an affiliate scheme authorized by Bible Society Resources Ltd.

Disclaimer and Liability

a) This website is provided by Bible Society Resources Ltd on an ‘as is’ basis. We make no representations or warranties of any kind, express or implied, as to the operation of this site or the information content materials or products included on this site. You agree that your use of this site is at your sole risk.

b) To the full extent permissible by applicable law, Bible Society Resources Ltd disclaims all warranties express or implied including but not limited to implied warranties of merchantability or fitness for a particular purpose.

c) Bible Society Resources Ltd does not warrant that this website, its servers or email sent from MDL are free from viruses or other harmful components.

d) Bible Society Resources Ltd will not be liable for any damages of any kind arising from the use of this website including but not limited to damages for consequential loss.

e) These exclusions of liability will not apply to any damages arising from death or personal injury caused by the negligence of Bible Society Resources Ltd or any of its employees or agents.

Applicable Law

The Contract and these Terms and Conditions shall be subject to English law and the parties submit to the non-exclusive jurisdiction of the English Courts.

Our Address

Bible Society Resources Ltd
Trinity Business Centre
Stonehill Green


Postal Returns should be sent to:

Macmillan Distribution (MDL)
Cromwell Place
Hampshire International Business Park
Lime Tree Way
RG24 8YJ


Tel 01256 302692

Find out about More Than A Book

Bringing the Bible to life

Bible Society, Stonehill Green, Westlea, Swindon, SN5 7DG. Registered charity 232759